Email Services

What does POP3 stand for?
POP3 stands for Post Office Protocol version 3, which is the generally accepted protocol used for authentication and downloading e-mail.

What is the POP3 server used for?
The POP3 server stores all accumulated e-mail for each client on a per domain basis. Think of the POP3 server similar to your local Post Office, where people with PO Boxes can check for new mail (e-mail) at anytime using a key (login and password combination).

Does e-mail on the server count towards my allotted space?
Yes. Any e-mail you have stored on the server counts as storage for your account. This is one reason we recommend not storing e-mail on the server. Once you download and read your mail, you should ensure that your e-mail client deletes the mail from the server.

In the configuration settings for your e-mail client, make sure that you do not have the option selected to "Leave mail on server" if you do not wish to store e-mail on the server.

What port does POP3 run on?
Wimsmart's POP3 server runs on port 110. This is important but probably not needed for your e-mail client configuration.

How much mail can I have stored on each POP3 account?
You can store up to the Megabytes of storage available on your virtual hosting account. However, there may be limitations set by you specific to each POP3 account you have setup. For example, you may create an account for a friend and limit their disk usage to 1 Megabyte. This includes any attachments that may be included with the e-mail message. It is always a good idea to check your e-mail regularly. If your e-mail tests the limitation, any additional incoming e-mail will bounce and thus, will not be delivered. Wimsmart strongly encourages you to not store e-mail on the server.

Another method would be to create folders in your 'Outlook Express' or whatever mail client you use to retrieve your emails. By using options available in your mail client you can have your email delivered directly into the relevant folders.

Why does it take a long time to download my e-mail?
There can be several reasons for this. One of which is that you have received an e-mail message with a large attachment. An example would be that someone sent you an e-mail with a 10MB attachment. If you connect on a 28.8 Kbps modem, this would take approximately 47 minutes to download alone!

Another possibility is that there are connectivity problems between your ISP and Wimsmart, causing your e-mail to download slower than normal.

What is a POP3 E-mail Account?
A POP3 e-mail account is a special kind of e-mail account that comes with a login and password. These kind of e-mail accounts use the Post Office Protocol version 3.

How many POP3 accounts am I allowed to use?
This depends on the type of account you have. It might be anywhere from 5 to unlimited.

If you have specific questions about your hosting account, please send an email to 'support'.

How do I create additional POP3 accounts on my account?
This is done easily through your Control Panel. Simply log into your Control Panel, then select "Mailboxes/Users" from the menu on the left. You should see a listing of all of your current POP3 accounts. Click on the "Add User" link near the top of the page. Now fill-in your desired login and password for this particular POP3 account. You may also limit the disk space for the account by filling in the appropriate field.

How long does it take to create additional POP3 accounts on my account?
Once you have completed the steps to create your new account, it is available immediately for sending and receiving email.

Am I allowed to sell my POP3 accounts to others?
Certainly. We do not care what you choose to do with your POP3 e-mail accounts as long as it does not violate our Acceptable Uses Policy. This includes selling your POP3 accounts for profit. Be advised that if anyone you give or sell a POP3 e-mail account to violates our terms of service, your entire account is at risk of suspension or termination. Therefore, we strongly advise you to use extreme caution when providing POP3 accounts to other people and ensure they follow our Terms of Service.

How to I get more POP3 accounts if I use them all?
Send an email to 'support'  with your needs. We will gladly review it and get back to you with a solution.

How can I change the password on an existing POP3 account?
To change a password on a POP3 account, simply login to your Control Panel. Click on the "Mailboxes/Users" link on the left side. Now, click the edit icon to the right of the email account you wish to change the password for. Type the new password in the fields provided and click "Save".

Your new password for this POP3 account will be needed the next time you try to check your e-mail on this POP3 e-mail account!

What is the difference between POP3 E-mail Account and a regular e-mail account?
Take a hotmail e-mail account versus a POP3 account you have on your account with Wimsmart as an example. With your hotmail account, you cannot use an external e-mail client to check for new messages or send outgoing messages. Instead, you must visit the hotmail website, log into your account in order to perform these functions. In the meantime, you are subjected to advertisements, and the process is restricted to a web-interface.

On the other hand, your POP3 accounts are accessible from any compatible e-mail client. This allows for added functionality on your side (such as the ability to check for new messages every so often, create filters, etc.). If you prefer a web-based e-mail system, you can use the Horde/SquirrelMail system, accessible through your Control Panel on most UNIX web hosting plans.

What is an e-mail auto responder?
An e-mail auto responder is a special type of e-mail account which simply responds to all incoming e-mail with a predetermined message.

What is the difference between POP3 e-mail account and an e-mail auto responder?
A POP3 e-mail account is a special kind of e-mail account that comes with a login and password. A POP3 account allows the user to send and receive new messages from this e-mail address. An e-mail auto responder does none of the above, and only responds to all incoming e-mail with a predetermined message.

What is the difference between an e-mail forwarder and an e-mail auto responder?
An e-mail forwarder is a special type of e-mail account which simply forwards all e-mail sent to a particular e-mail address @yourdomain.com to a specific POP3 e-mail account. An e-mail auto responder does not have a forwarding function, but instead grabs the sender's e-mail address on all incoming e-mail and automatically responds to the e-mail with a predetermined message.

How do I create e-mail auto responders on my account?
This is done easily through your Control Panel. Simply log into your Control Panel, then select "Responders" from the menu on the left, then click on "Add Responder" button. Now select which alias you wish to have a responder created for. Fill in the subject line and the message body fields and click on "Add Responder". That's it.

How do I edit or remove existing e-mail auto responders?
This is done easily through your Control Panel. Simply log into your Control Panel, then select "Responders" from the menu on the left, then click on the edit or delete icon to the right of the responder you wish to manage.

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